Shipping
How long does delivery take?
Most US orders are estimated to arrive within 5–11 business days after fulfillment. Processing and carrier delays may affect delivery times.
Where do you ship?
We currently focus on customers in the United States. Availability may vary by product and destination.
Will I receive tracking?
Yes. Tracking information is sent after the order has been processed and handed to the carrier.
Orders
Can I change or cancel an order?
Contact us as soon as possible. We cannot guarantee changes after fulfillment has started.
What if my item arrives damaged or incorrect?
Contact us with your order number and clear photos of the item and packaging so we can review the issue.
Returns
How do returns work?
Contact us before sending anything back. We will provide the correct return instructions when a return is approved. Unauthorized returns may not be accepted.
Products
Will colors and measurements vary?
Minor differences may occur because of screen settings, measurement methods, or natural material variations.